Public support
Open an issue in the public releases repository for general support, bugs, install failures, and documentation gaps.
Open GitHub IssuesInclude your Sleepy version, OS, command, expected behavior, actual behavior, and any non-sensitive error output.
Private alpha support
If you were onboarded directly, use the private support channel you were given for source-bearing details, workspace deletion requests, security-sensitive reports, and proprietary benchmark context.
Do not paste API keys, OAuth tokens, source code, private run exports, or proprietary benchmark data into public GitHub issues.
Useful diagnostics
sleepy versionsleepy doctorsleepy status <run-id> --server https://sleepy.run --jsonsleepy export <run-id> --server https://sleepy.run --lineage
Redact run exports before sharing if they include source-bearing candidates.
Before filing
- Follow the first-run guide.
- Check Sleepy status.
- Confirm your workspace API key is active in the workspace dashboard.
- For hosted workers, confirm
SLEEPY_TOKENis set in the shell or CI job that runs Sleepy. - For MCP clients, confirm the endpoint is
https://sleepy.run/mcp.